Privacy Policy

Shabab Al Yola UK respects your privacy and takes the protection of your personal data seriously. This policy explains what information we collect, why we collect it, how we use it, and your rights under UK data protection law, including the UK GDPR.

We collect and process the following types of information: your name, phone number, and email address; body measurements taken for tailoring purposes; order details, fabric preferences, and garment specifications; billing and payment information; and website usage data, including IP address and browser type.

We use your information to process and fulfil your orders, communicate with you about your garments, send service updates or promotional messages where you have given consent, maintain your measurement records for future orders, and comply with our legal obligations under UK law.

We do not sell or share your personal data with third parties. We only share information with trusted delivery and payment partners who help us operate our services, or where we are required to do so by law.

We apply appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or loss. No online transmission is completely risk-free, but we take every reasonable step to keep your information safe.

You have the right to access the personal data we hold about you, request corrections to inaccurate data, ask us to delete your data, withdraw consent for marketing communications at any time, and raise a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Our website uses cookies to improve your browsing experience and understand how visitors use the site. You can manage cookie preferences through your browser settings.

We keep your data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

We may update this policy from time to time. Any changes will be posted on this page with a revised date at the top.