Terms and Conditions
Last updated: 2 May 2026
Introduction
These terms and conditions apply to all services provided by Shabab Al Yola UK. By placing an order or using our services, you agree to these terms in full. Please read them carefully before proceeding.
Our Services
Shabab Al Yola UK provides premium traditional menswear, including custom Kandora tailoring, Thobe and Dishdasha orders, Bisht crafting, and garment alterations.
Orders and Payments
All orders require a 100% deposit upon confirmation. We accept bank transfer, card payments, and other methods as confirmed at the time of order. All prices on the UK website are listed in British Pounds (GBP).
Measurements and Fittings
You are responsible for providing accurate measurements or attending a fitting session. We keep your measurements on record for future orders. If measurements provided are inaccurate, any alteration costs may apply.
Delivery
We deliver across the United Kingdom. Estimated delivery times are provided at the point of order. Delays caused by courier services or circumstances outside our control do not constitute a breach of these terms.
Alterations
Minor fit adjustments within 14 days of delivery are included at no charge. Any significant modifications requested beyond the original order may carry an additional cost.
Cancellation Policy
You may cancel your order before production begins and receive a full refund of your deposit. Once production starts, a 20% cancellation fee applies. We do not offer refunds after a garment has been completed and dispatched.
Limitation of Liability
Shabab Al Yola UK takes full responsibility for the quality of our tailoring workmanship. We do not accept liability for fabric defects in materials supplied by the customer, or for damage resulting from improper washing or care of the garment.
Governing Law
The laws of England and Wales govern these terms. Any disputes will be subject to the jurisdiction of the courts of England and Wales.
Contact
For any questions about these terms, please contact us at: